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"In the end, all
business operations can be reduced to three words:
people, product and
profits.
Unless you've got a good team, you can't do much with the other
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-Lee Iacocca |
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Conflict Resolution
Managing a work-based conflict requires
sensitivity and know-how. It can be difficult for line managers to
intervene in personality conflicts, yet resolution can mean the
difference between engaged, productive employees (or teams) and
those that perpetuate the conflict and create broader morale
problems.
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Sometimes conflicts and dissatisfaction result
from one person who perhaps does not understand his/her impact on
others. In that case, after the situation has been assessed,
individual coaching can be a next step that can ease the pressure.
Other times, conflicts arise when team members have different work
or personality styles. Often a 1 to 2-hour team building session
that focuses on personality/work styles is all that is needed to
increase understanding and harmony among the team.
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Finally, there are
situations in which a team, department, or company is suffering from a
pervasive low morale. High turnover or frequent sick days is often a
symptom of morale issues. It is important to address low morale, as
having a group in such a state is like having a bicycle you can’t
ride.
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Systems theory is a helpful
model for understanding common stress responses at work.
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Click
here to see symptoms of anxiety in a work
system. |
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There are tools and techniques that can be used
with great success, and improvement can be measured by pre and post
employee surveys. The result will be happier, more productive
employees, which can’t help but mean a better bottom line for the
business.
Contact Nuvate Solutions for a free
initial consultation regarding your workplace issues. |
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"TEAM
= Together Everyone Achieves More" |
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--Anonymous
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Team Building
Most companies today understand that high
functioning teams are much more productive than dysfunctional teams,
or even teams that get the job done but aren’t fully engaged.
A strong, effective team will:
- Be more productive
- Achieve greater customer satisfaction
- Have higher morale
- Have more satisfied managers
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How Team Building Can Help
- Creates an environment in which people can discuss
issues and develop solutions
- Helps create a spirit of working together toward a common goal
- Creates a group identity, which facilitates dedication and support
among the team
- Improves morale and can result in a more positive outlook (and output)
from the team
Nuvate Solutions can help you determine the functioning level of your team(s), conduct team building exercises, and/or assist you in
developing and implementing a team effectiveness strategy.
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